Supportive Bridge Staffing & Recruitment is seeking a friendly and efficient Receptionist to join a premier hospital facility in Plymouth, UK. In this essential front-of-house position, you will act as the primary point of contact, welcoming patients, visitors, and medical staff with professionalism and warmth.
Working within a fast-paced healthcare setting, you will ensure front-desk administration runs smoothly while delivering exceptional customer care. This role is ideal for an organized communicator who excels at putting individuals at ease and managing administrative duties with accuracy.
Key Responsibilities
Welcome patients upon arrival, direct them to appropriate waiting areas, and manage incoming phone inquiries and appointment bookings.
Prepare and organize clinical paperwork, patient referral forms, charge sheets, and departmental documentation.
Collaborate with hospital teams to maintain efficient patient flow and provide sympathetic, clear communication.
Requirements
Strong interpersonal and communication skills with a sympathetic, customer-focused approach.
Proficient IT and keyboard skills with the ability to handle administrative tasks accurately.
Prior experience in healthcare administration or a front-desk receptionist role is highly desirable.
Benefits
Competitive wage of £12.00 to £12.84 per hour, plus a 20% pay enhancement for weekend shifts.
Accrued paid holiday entitlement in line with standard Working Time Directives.
Access to workplace pension programs and discounted gym membership options.