Hub Coordinator - Northern Ireland

Marie Curie is recruiting: Hub Coordinator - Northern Ireland, based in Belfast, Northern Ireland.

About the role: The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life.

Key details:

• Contract / hours: Part-time

What you would be doing:

• Acting as the first point of contact for referrals, ensuring patients are connected to the right Marie Curie services quickly and efficiently.
• Managing referrals from healthcare professionals, including GPs, hospitals, district nursing teams and other partner organisations.
• Coordinating referrals and enquiries received via telephone and email, delivering a professional and compassionate service at every interaction.
• Maintaining accurate records across multiple systems and databases, ensuring information is processed efficiently and to a high standard.
• Arranging and scheduling appointments, assessments and visits for patients and families accessing Marie Curie services.
• Working closely with Senior Nurses and multidisciplinary teams to support seamless care coordination and service delivery.

What they are looking for:

• Strong customer service experience, with excellent communication and telephone skills.
• Confidence using multiple IT systems simultaneously, with excellent digital and administrative skills.
• A highly organised approach, with the ability to prioritise workloads and manage competing demands effectively.
• Exceptional attention to detail and a commitment to maintaining accurate records.
• A compassionate, resilient and empathetic individual who remains calm and professional in sensitive situations.
• A collaborative team player who enjoys building positive relationships and contributing to shared goals.

What the employer says it offers:

• Annual leave allowance 27 days plus 10 public holidays (pro rata)
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems

Apply directly on Marie Curie's website using the button on this page.