Shop Manager
About this role
Job Title: Retail Shop Manager
Agency: Supportive Bridge Staffing Agency
Client: Greggs
Location: 5/6 Market Place, Wallingford, United Kingdom
Salary: £38,714 per annum (includes a £3,000/yr Location Premium) + additional commission (subject to eligibility)
Contract Type: Permanent
Hours: 42 hours per week (Fully Flexible)
About the Role
Supportive Bridge Staffing Agency is looking for an experienced and driven Shop Manager to lead the team supporting Greggs at their 5/6 Market Place shop in Wallingford.
In this key leadership role, you will take full responsibility for store operations, driving high performance, developing your team, and delivering exceptional customer experiences across all channels—in-store, Click + Collect, delivery, and drive-thru.
Key Responsibilities
Team Leadership & Development: Recruit, train, mentor, and motivate team members while building a high-performing and inclusive store culture.
Operational & Financial Control: Oversee daily store metrics, including wage controls, waste management, and sales growth.
Hands-on Leadership: Lead by example on the shop floor, actively participating in food preparation, baking, and customer service.
Store Standards: Maintain top-tier standards of cleanliness, product availability, counter displays, and food safety.
What We Are Looking For
Proven experience as a Supervisor, Assistant Manager, or Line Manager in retail, hospitality, or a food-on-the-go environment.
Strong business acumen with experience managing wage/waste controls and store KPIs.
Excellent leadership and communication skills with a hands-on management approach.
Commitment to fostering an inclusive and supportive team environment.
Full flexibility to work across shop operational hours.
Benefits & Perks
Competitive annual salary (£38,714/year including a £3,000 location premium) plus commission opportunities.
Paid breaks during shifts.
Free hot drinks while on shift.
Colleague discount offering up to 50% off Greggs products for you and a family member.
10% company profit-share scheme.
Health & Wellbeing App featuring remote GP and physiotherapy services, plus a confidential Employee Assistance helpline.
Pension scheme with matching employer contributions up to 7%.
Growing holiday entitlement, share investment options, long-service awards, and everyday partner discounts.