Sales Operations Manager - SMB Hub

Deliveroo is recruiting: Sales Operations Manager - SMB Hub, based in Manchester, United Kingdom.

About the role: Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition.

What you would be doing:

• Guide daily activities across operational functions, ensuring quality and quantity of sales volume, adherence to performance targets, and seamless cross-team…
• Championing change and leading on identifying new ways of working in collaboration with other Deliveroo functions to ensure we have the right tools and content to…
• Coach, mentor, and develop team members, cultivating an inclusive and accountable environment focused on continuous improvement.
• Define and translate medium to long-term strategies into actionable business plans that drive commercial objectives—such as revenue growth, profitability, and efficiency.
• Monitor KPIs and financial metrics, using insights to adjust processes, manage risk, and support strategic decision-making and effective planning processes
• Collaborate with senior leadership to align commercial strategy with operational capabilities and resource allocation

What they are looking for:

• Good organisational skills with the ability to balance multiple priorities in a live operational environment
• Strong written and verbal communication skills
• Proven ability to lead and deliver complex plans against deadlines ensuring a clear prioritisation model is implemented
• Strong eye to detail with proven ability to think outside of the box in order to create long term solutions
• A self-starter; proactive & always thinking of what the next step needs to be in order to future proof
• Exceptional stakeholder management, with resilience & maturity to face challenges from senior members of the business & deliver a positive outcome

Apply directly on Deliveroo's website using the button on this page.