Progression Job Coach
About this role
Progression Job Coach (Full-Time / Regular)
Location: West Bromwich, B70 8GS
Salary: £30,000 per annum + excellent benefits
Job Type: Full-Time / Regular (37.5 hours per week — Monday to Friday, 9:00 AM to 5:00 PM)
Job ID: 311278
About the Role
Supportive Bridge Staffing Agency is proud to be recruiting on behalf of our trusted employment, skills, and enterprise partners for an enthusiastic and driven Progression Job Coach.
Based in West Bromwich, you will work directly with participants on the Restart scheme to help them overcome personal barriers and move into sustainable, long-term employment. Your work will have a direct, positive impact on individuals and their future prospects. By tailoring support to each person’s needs, you will create an environment grounded in trust, care, and purposeful coaching, empowering people to build confidence and develop practical skills.
Key Responsibilities
Coaching & Caseload Management: Coach a dedicated caseload of participants using strategies that build confidence, readiness, and practical skills for employment.
Action Planning: Assess pre-employment needs and develop personalised action plans that guide participants toward sustainable work.
Practical Support: Deliver hands-on guidance with CV writing, job applications, interview preparation, and effective job-searching techniques.
Employer Engagement: Collaborate with local employers to identify suitable job openings, matching participants to roles that fit their skills and career aspirations.
Signposting & Collaboration: Offer flexible support and signposting to wraparound services, specialist provisions, and internal resources.
Compliance & Records: Maintain accurate, detailed records of participant activity while operating in line with the Delivery Assurance Framework and contractual standards.
What You’ll Need
Industry Experience: Proven background coaching, influencing, and supporting people through positive change within the employability sector, teaching, or Information, Advice and Guidance (IAG).
Qualifications: Level 3 IAG, education, or equivalent qualification (or a willingness to work towards one).
Market Knowledge: Strong understanding of local labour markets and recruitment practices.
Digital Literacy: Confident IT skills across Microsoft Word, Outlook, Excel, and PowerPoint.
Core Competencies: Excellent communication, interpersonal, and organisational skills, with a performance-driven mindset and high standards of accuracy and integrity.
Vetting Requirement: Successful completion of a Basic DBS check and an Occupational Health Questionnaire.
What We Offer
Competitive Package: Base salary of £30,000 per annum with excellent corporate benefits.
Holidays: 25 days annual leave plus bank holidays, with the option to purchase up to 5 additional leave days each year.
Pension Scheme: Up to 6% contributory employer pension scheme.
Training & Development: Access to over 1,100 internal courses, funding for professional qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager options), mentoring, and internal career progression.
Health & Wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off managed leisure centres, and 24/7 virtual GP service.
Perks & Community: Retail discounts across roughly 1,000 major brands, a paid volunteering day, payroll giving schemes, and employee inclusion networks.