Progression Job Coach
About this role
Progression Job Coach
Location: Birmingham, B5 4UA (West Midlands, United Kingdom)
Job ID: 312266
Employment Type: Full-Time, Regular (Permanent)
Schedule: 37.5 hours per week, Monday – Friday, 9:00 AM – 5:00 PM
Salary: £30,000 per annum + excellent benefits
About Supportive Bridge Staffing Agency
At Supportive Bridge, we connect compassionate coaches, mentors, and employment support specialists with high-impact careers across the UK public and employability sectors. Partnering with leading national welfare-to-work providers, we specialize in placing candidates into stable, rewarding roles where your guidance helps individuals overcome barriers, build confidence, and secure sustainable, long-term employment.
Role Overview
As a Progression Job Coach within our Employment, Skills and Enterprise team, you will support participants on the Restart Scheme to overcome barriers to employment, build self-confidence, and transition smoothly into sustainable work.
Working on a dedicated caseload, you will provide tailored one-to-one coaching, design actionable development plans, and connect participants with vital job opportunities that strengthen trust and opportunity within local communities.
Key Responsibilities:
Caseload Management: Manage a proactive caseload of participants, guiding them seamlessly through their full Restart journey from initial engagement to sustained employment.
Coaching & Assessments: Deliver structured one-to-one coaching, holistic needs assessments, and personalized action plans to address barriers to work.
Employability Support: Provide practical guidance on CV writing, job applications, interview techniques, and effective job search strategies.
Employer Collaboration: Build strong networks with local employers and internal teams to identify open vacancies and match participants to suitable roles.
Compliance & Records: Maintain accurate, high-quality records and ensure total compliance with contract guidelines and service level standards.
What We Are Looking For
We are looking for an empathetic, target-driven mentor with a genuine passion for transforming lives and empowering individuals toward financial independence.
Requirements:
Coaching Experience: Demonstrable background in coaching, mentoring, or supporting individuals into employment, training, or education.
Passion for Impact: A strong, genuine commitment to helping people succeed and creating a positive difference in local communities.
Interpersonal Skills: Exceptional communication, relationship-building, and influencing abilities.
Performance Mindset: Experience working effectively within a target-driven or performance-focused environment.
Organizational Skills: Excellent time-management abilities with confidence using digital systems to maintain precise records.
Vetting Requirement: Ability to successfully undergo an Enhanced Disclosure and Barring Service (DBS) check and complete an Occupational Health Questionnaire.
What We Offer You
Financial Package: Competitive starting salary of £30,000 per annum.
Leave & Pension: 25 days’ holiday plus bank holidays (with the option to buy up to 5 additional leave days each year) and up to a 6% contributory pension scheme.
Training & Career Development: Access to over 1,100 internal training courses, funding for professional qualifications and apprenticeships (over 60 pathways available), structured mentoring, and clear paths for internal progression.
Health & Wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing apps, virtual GP access, and 30% off at managed leisure centres.
Perks & Community: Savings across approximately 1,000 major retailers, a paid volunteering day, tax-free payroll giving, and dedicated employee inclusion networks supporting all backgrounds.
Our Recruitment Process & Equal Opportunities
Guaranteed Interview Scheme: Applicants with disabilities, veterans, and individuals with convictions who meet the minimum job criteria are guaranteed an interview.
Ban the Box: We champion fair access to employment for those with unspent criminal convictions (subject to safeguarding/security exemptions). Reasonable adjustments are fully supported throughout the recruitment journey.