Data Services Specialist
About this role
Job Overview
Role: Data Services Specialist (Work Level 6B)
Location: Manchester City Centre (Hybrid working: split time between home and the office at least twice a week)
Salary: £29,000 to £33,000 plus excellent benefits
Contract Type: Permanent, 37.5 hours per week (Monday – Friday, with occasional weekend work dependent upon business needs)
Closing Date: 30-10-2026
What You’ll Do
You will join the Data Management Team within Co-op Business Services (CBS), playing a key role in supporting data processes and driving business value. Responsibilities include:
Data Support & Governance: Act as the subject matter expert for data governance, establishing requirements, assessing data quality, and supporting data owners.
Problem Solving & Triage: Use triage processes to resolve data issues across the business, identifying root causes and feeding insights back to owners.
Systems & Audits: Work across legacy systems and SAP to carry out accurate data reviews, audits, and seamless transitions.
Dashboards & Metrics: Develop data quality dashboards, scorecards, and performance metrics to monitor accuracy and drive continuous improvement.
Process Improvement: Drive optimization and compliance with risk frameworks, delivering training and workshops to address recurring issues.
What You’ll Bring
We are committed to making our roles as accessible and open as possible. To thrive in this role, you will need:
Experience working with data processes and familiarity with risk and controls.
Excellent attention to detail and strong analytical, complex problem-solving skills.
Proficiency in Microsoft 365—including advanced Excel (pivot tables, conditional formatting, V-lookups)—and Power BI.
Strong collaboration skills with the ability to build positive relationships across functions and provide excellent customer service.
Note: The application process includes completing an online assessment which typically takes up to 50 minutes (unless you are a current Co-op colleague).
Fantastic Benefits Package
When you join, you’ll enjoy a comprehensive set of perks designed to support your wellbeing and growth:
Competitive Salary: £29,000 to £33,000 plus an annual performance-based bonus.
Generous Holiday: 28 days holiday (rising to 32 with service) plus bank holidays.
Pension Scheme: Employer contributions of up to 10%.
Health & Wellbeing: Virtual healthcare (GP appointments, mental health support, nutrition/fitness advice), 24/7 colleague support, and a subsidised onsite gym at the Manchester HQ.
Colleague Discounts: 30% off Co-op products and 10% off other brands.
Financial Flexibility: Access to Stream for early pay access as you earn it.
Career Development: Dedicated training, progression opportunities, and a cycle-to-work scheme.