Shift Manager
About this role
Job Advertisement: Shift Manager (Retail)
Recruiting Agency: Bridge Staffing Agency
Location: 74 Nicolson Street, Edinburgh, United Kingdom
Job Type: Permanent, Full-Time
Contract Hours: 35 hours per week (Fully flexible shifts, ranging from opening shifts starting at 5:30 AM to closing shifts finishing at 7:30 PM)
Salary: £13.80 per hour
Closing Date: 23 November, 2026
About the Role
As a Shift Manager, you will be a key part of the leadership team, stepping up to look after the shop when the Manager isn’t around. You’ll inspire, engage, and motivate your team to deliver amazing results while ensuring customers experience brilliant service across all channels—in-shop, delivery, Click + Collect, and drive-thru.
During a typical shift, you can expect to:
Lead by example and serve customers in a fast, friendly manner.
Inspire the team to maintain excellent shop standards.
Prepare much-loved products, including making sandwiches and managing ovens.
Ensure displays are fully stocked with plenty of choices available.
Keep the shop clean, tidy, and presentable.
What You'll Receive
We believe in supporting our leaders and people with fantastic benefits:
Weekly Pay: Competitive hourly rate of £13.80/hr.
Colleague Discounts: Up to 50% off favourite products for you and a family member.
On-Shift Perks: Free hot drinks while working and paid breaks to recharge.
Profit Sharing: A 10% share of all company profits shared directly with colleagues.
Health & Wellbeing: Access to a Health and Wellbeing App featuring remote GP and physiotherapy services, plus a confidential employee assistance helpline.
Future Planning: Pension scheme with employer contributions matched up to 7%, plus colleague share plans and everyday savings/discounts.
Career Growth: Holiday entitlement that increases as your career grows with us, alongside long-service milestone awards.
About You
Experience: Previous team supervisory experience in a similar customer-focused environment is required.
Availability: Fully flexible availability for shifts ranging from 5:30 AM starts to 7:30 PM finishes.
Skills: You are reliable, possess natural leadership abilities, and have a passion for exceptional customer service.
Culture Fit: You embrace an inclusive culture that values diversity and respects individual differences.