Customer Team Member
About this role
Customer Team Member – Kirkwall (Albert Street)
Agency: Supportive Bridge Staffing Agency
Client: Co-op Food Store
Location: 19 Albert Street, Kirkwall, KW15 1HP (Commutable distance required)
Pay Rate: £13.04 per hour
Contract Type: Permanent, Part-Time (20 hours per week + regular overtime opportunities)
Closing Date: 05-11-2026
About the Role
Supportive Bridge Staffing Agency is partnering with Co-op to recruit a friendly and dedicated Customer Team Member for their busy store on Albert Street in Kirkwall.
If you are looking for a flexible part-time retail role where you can support your local community, receive full paid training, and work within a supportive team environment, this is a fantastic opportunity! No prior retail experience is necessary—just a genuine passion for helping people.
Working Pattern: A mix of opening shifts, middle shifts, and closing shifts. At least 2 shifts will be closing and at least 1 will be at the weekend (availability can be further discussed at interview).
Key Tasks: Operating tills, working hands-on on the shop floor, keeping shelves stocked, checking prices, dates, and stock accuracy, ensuring store safety, and promoting Co-op Membership.
What We Are Looking For
To succeed in this role through Supportive Bridge Staffing Agency, you should bring:
A genuine passion for helping people and delivering exceptional customer service.
Flexibility to work across opening, middle, closing, and weekend shift patterns as part of a team.
Strong communication skills, problem-solving abilities, and a proactive attitude.
The ability to reliably commute to Kirkwall.
Why Join Through Us? (Candidate Benefits)
Working with Co-op means joining an organization powered by purpose that puts people and communities first. Perks and benefits include:
Competitive Pay: £13.04 per hour + regular overtime.
Full, Paid Training: Quick mobile-friendly assessments with no CV needed to apply!
Generous Employee Discount: 30% off all Co-op products in-store.
Holiday Allowance: 31 days of holiday per year (including bank holidays, pro-rata for part-time colleagues).
Financial Wellbeing: Pension scheme with up to 10% employer contributions, plus Wagestream (flexible access to a percentage of your pay as you earn it).
Health & Support: 24/7 access to GP appointments, colleague support programmes, and a cycle-to-work scheme.