Customer Assistant
About this role
Customer Assistant – Portland
Partnered with Supportive Bridge Staffing Agency & Lidl GB
Hourly Rate: £13.45 - £14.45 per hour (plus an extra £2.00 per hour for bank holidays and £3.50 per hour for nights)
Location: Hamm Beach Road, DT5 1SA, Portland
Contract Type: Full Time (40-hour contract; opening shifts from 5:00 AM, closing shifts until 11:00 PM)
Experience Level: Entry Level
Reference Number: 756624
About Us
At Supportive Bridge Staffing Agency, we believe that finding the right job should be a collaborative and empowering experience. We don’t just connect you with employers; we provide personalized guidance, application support, and interview preparation to ensure you feel confident every step of the way.
We are proud to partner with Lidl GB to find a collaborative, determined, and customer-focused Customer Assistant for their Portland store.
The Role
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming, and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy, and organized, working closely with your retail colleagues and making sure every customer receives the service they deserve.
With the right training, you'll have plenty of opportunities to progress—you could even become a Freshness, Non-Food, or Bakery Specialist!
Key Responsibilities:
Be a Lidl expert, helping customers with their questions, queries, and requests.
Efficiently work deliveries as they arrive in store.
Passionately provide excellent, friendly customer service.
Proactively keep the bakery topped up by baking fresh goods.
Expertly merchandise and maintain our middle aisles of Non-Food products.
What We’re Looking For:
Previous experience working in a fast-paced environment.
Excellent customer service skills with a friendly manner and a smile.
The flexibility to start a shift early (from 5:00 AM) or finish late (up to 11:00 PM).
A positive approach to changing priorities throughout the day.
Drive and passion to work hard and make your store a success.
What You’ll Receive:
Competitive Pay: £13.45 - £14.45 per hour, plus enhanced rates for bank holidays and night shifts.
Generous Leave: 30–35 days’ holiday (pro rata).
Perks & Benefits: 10% in-store discount, contributory pension scheme, enhanced family leave, and long service awards.
Agency Support: Through Supportive Bridge Staffing Agency, you’ll receive dedicated application assistance and interview preparation to help you put your best foot forward.