Client Liaison Manager

As a Client Liaison Manager, you will be responsible for leading the home's sales and marketing activities, managing enquiries from prospective residents and their families, and building strong relationships with healthcare professionals and community organisations. You will play a key role in increasing occupancy, achieving revenue targets, and ensuring a professional customer journey from initial enquiry through to admission.

Key Responsibilities

• Manage sales enquiries, maintain the admissions pipeline, and support occupancy growth to achieve revenue targets.

• Build and maintain relationships with healthcare professionals, local organisations, and referral partners to generate new business opportunities.

• Coordinate sales and marketing activities while ensuring company standards and excellent customer service are consistently maintained.

Requirements

• Full, clean UK driving licence.

• Previous experience in sales, business development, or client relationship management.

• Excellent communication, negotiation, organisational, and customer service skills.

Benefits

• Competitive annual salary with excellent career progression opportunities.

• Ongoing training and professional development within a supportive organisation.

• DBS check provided and the opportunity to join a respected and growing care provider.