Funeral Arranger
About this role
Funeral Arranger – Ferryhill (Dean House)
Agency: Supportive Bridge Staffing Agency
Client: Co-op Funeralcare
Location: Dean House, Ferryhill, DL17 8JY (Reliable commute required)
Salary: £13.47 per hour plus benefits
Contract Type: Permanent, Part-Time (20 hours per week, Monday to Friday—working 9:00 AM to 1:00 PM one week, and 1:00 PM to 5:00 PM the following week)
Closing Date: 29-10-2026
About the Role
Supportive Bridge Staffing Agency is proud to partner with Co-op Funeralcare to recruit a compassionate and dedicated Funeral Arranger for their branch at Dean House in Ferryhill.
In this meaningful and rewarding role, you will help families say the perfect goodbye to their loved ones. No previous funeral industry experience is necessary—Co-op provides full training and ongoing support to ensure you have all the tools needed to succeed.
Key Responsibilities: Building positive relationships with clients; supporting families in person and over the phone with funeral arrangements and family visits; maintaining a clean, safe, and welcoming branch environment; using digital systems for documentation and invoicing; assisting with manual handling of coffins; and supporting the care and preparation of the deceased.
Important Note: Positions within Funeralcare involve direct physical contact with the deceased as part of normal duties. Please carefully consider your comfort levels with these responsibilities before applying.
What We Are Looking For
To be successful in this role through Supportive Bridge Staffing Agency, you should bring:
Good communication skills with high levels of empathy, discretion, and care.
The ability to confidently work with numbers, basic calculations, cash handling, and data entry.
Good IT skills and the ability to learn and use a range of digital devices and systems.
A keen eye for detail and accuracy, ensuring regulatory policies are strictly followed.
The ability to carry out the physical elements of the role, such as moving coffins in preparation for viewings (full training and equipment provided).
The ability to reliably commute to Ferryhill.
Why Join Through Us? (Candidate Benefits)
Working with Co-op means joining an organization powered by purpose that puts people and communities first. Perks and benefits include:
Competitive Pay: £13.47 per hour.
Full, Paid Training: Quick mobile-friendly application process with no CV needed!
Generous Employee Discounts: 30% off Co-op branded products and 10% off other brands in food stores all year-round, plus discounts on other services.
Holiday Allowance: 23 days holiday (pro-rata, rising with service).
Financial Wellbeing: Pension scheme with up to 10% employer contributions, plus Wagestream (flexible access to your pay as you earn).
Health & Support: 24/7 Employee Assistance Programme, virtual GP access, and free eye tests.
Career Development: Endless progression opportunities, including apprenticeships and career paths across various Co-op business areas.