Deputy Manager – Adults Residential Services

Location: Telford, Hadley
Contract: Fixed-Term Contract (Maternity Cover)
Salary: £14.79 per hour (Approx. £28,840 per annum equivalent)
Hours: Full-Time, 37.5 hours per week
Date Posted: 10 July 2026
Closing Date: 07 August 2026
Reference: SYS-26483

Ready to step up and lead a team that creates "Extraordinary Days, Every Day"?

At Supportive Bridge Staffing Agency, we excel at linking accomplished, structurally sound leaders with rewarding management opportunities. We are proud to partner with CareTech, a premier national provider and certified Disability Confident Leader, to source an experienced and inspiring Deputy Manager for their adult residential service in Telford, Hadley.

This established home supports adults with learning disabilities, autism, and complex mental health needs. As the Deputy Manager, you will step into a pivotal, fixed-term role providing essential maternity cover. Working hand-in-hand with the Registered Manager, you will champion a culture of dignity, choice, and absolute compliance, ensuring the home remains a vibrant environment where both staff and residents truly thrive.

The Role: Leadership, Compliance & Operations

As Deputy Manager, you will lead by example, overseeing day-to-day operations and taking full accountability for the service in the absence of the Registered Manager.

Key Responsibilities:

Quality & CQC Compliance: Monitor quality assurance processes, audit care plans, and ensure strict alignment with CQC regulations, health and safety practices, and company policies.
Team Leadership & Mentorship: Line-manage a team of support professionals. You will oversee staff performance, conduct meaningful 1:1 supervisions, manage rotas, and mentor staff to achieve clinical and practical excellence.
People Development: Assist with the recruitment, selection, and onboarding of new colleagues, ensuring all mandatory training matrix components remain fully compliant.
Operational & Financial Oversight: Help manage the service budget, optimize resource allocation, contribute to monthly corporate reporting, and safely oversee service users' finances.
Community Advocacy: Support residents both within the service and during community integration initiatives to maximize their personal independence.

Who You Are

We are seeking an ethical, solutions-focused leader who remains calm and resilient under pressure. To excel in this role, you must meet the following criteria:

Essential Requirements:

Qualifications: Level 4 Health & Social Care qualification (or actively working towards it).
Sector Experience: Proven track record working within health and social care services supporting adults with learning disabilities, autism, or mental health needs.
Leadership Experience: Direct previous experience in staff supervision, performance management, conducting interviews, and delivering staff inductions.
Administrative Skills: Strong organizational skills with excellent written communication, capable of producing accurate corporate reports and maintaining high-quality digital records.
Tech-Proficiency: Highly competent using IT systems, including Microsoft Office applications.

What CareTech Offers

CareTech has been delivering high-quality social care across the UK for over 30 years. During your fixed-term tenure, you will receive full access to their exceptional benefits framework:

Financial Incentives: A lucrative "Recommend a Friend" referral bonus scheme and a Stakeholder Pension.
Lifestyle Perks: A free Blue Light Card, a free Employee Assistance Programme, and access to family/friend grants via the CareTech Foundation.
Recognition: Internal employee recognition schemes and an invitation to the Annual Employee Awards Evening.
Professional Development: Access to continuous training and qualifications up to degree level.
Fully Funded: Your Enhanced DBS check is 100% paid for.