Lifeguard – Stechford Leisure Centre, Birmingham
Company: Supportive Bridge Staffing Agency
Location: Stechford Leisure Centre, Birmingham, B33 8QN
Salary: £8.20 to £12.71 per hour plus excellent benefits
Job Type: Permanent, Part-Time (Various hours including early shifts from 5:30am and late shifts up to 10:30pm, Monday to Sunday)
Job ID: 312482
Supportive Bridge Staffing Agency is proud to partner with community leisure trusts and essential public operators to connect customer-focused professionals with active, rewarding roles. We are currently recruiting an enthusiastic and vigilant Lifeguard to join the team at Stechford Leisure Centre on behalf of the Birmingham Community Leisure Trust.
In this vital role, you will be at the heart of the centre, ensuring that everyone can use the pool safely and enjoy a welcoming, clean environment. Without our lifeguards, pool activities simply cannot run—making your vigilance, customer care, and life-saving skills indispensable to the local community.
As a Lifeguard, your responsibilities will include:
Pool Supervision & Safety: Monitor pool activities vigilantly, supervise swimmers of all ages, handle pressurised situations calmly, and step in to save lives when needed.
Customer Care: Interact heavily with visitors from all backgrounds, providing friendly assistance and ensuring everyone has access to what they need for a great visit.
Hygiene & Maintenance: Maintain high standards of cleanliness and hygiene in and around the pool area.
Equipment Management: Ensure the safe handling, setup, and storage of pool equipment.
Qualification: It is essential that you hold a valid National Pool Lifeguard Qualification (RLSS).
Swimming Skills: Strong, confident swimming abilities.
Customer Skills: Excellent customer service or people skills, whether gained in a leisure setting or another customer-facing environment.
Core Competencies: Safety-conscious, highly observant, calm under pressure, and comfortable dealing with people of all ages.
Competitive Pay: £8.20 to £12.71 per hour.
Leave & Pension: 21 days’ holiday pro rata plus bank holidays, and an up to 6% contributory pension scheme.
Training & Development: Access to over 1,100 internal courses, funding for qualifications and apprenticeships (such as L3 Team Leader and L5 Operations Manager), mentoring, and internal progression pathways.
Health & Wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, free membership for managed leisure centres, and 24/7 access to a virtual GP service.
Perks & Community: Savings across ~1,000 retailers, a paid volunteering day, tax-free payroll giving, and active employee inclusion networks.