Operational Trainer
About this role
Operational Trainer
Base Location: Seaview House Care Home, Broadhaven Road, Wick, Highland, KW1 4RF
(Regional coverage: Providing induction & development training across approximately 5 homes/hospitals in the region)
Salary: £14,668.44 per annum
Hours: 16.00 hours per week
Shift Pattern: Day Shifts (Home-based role involving regional travel)
Employment Type: Permanent (Part-Time)
About the Opportunity
Supportive Bridge Staffing Agency is proud to partner with Barchester Healthcare to recruit a passionate, skilled Operational Trainer based out of Seaview House Care Home in Wick, Highland.
Barchester Healthcare is a market leader with over 240 care homes and independent hospitals across the UK, renowned for high care quality and staff engagement. As an Operational Trainer, you will serve as a key ambassador for the Barchester ethos, delivering high-impact induction and clinical/care development training across roughly 5 homes or hospitals in the region.
About the Role
As an Operational Trainer, you will be instrumental in ensuring care teams are confident, competent, and fully supported to deliver Good and Outstanding person-centred care from day one.
Key Responsibilities:
Training Delivery & Planning: Coordinate and deliver practical, hands-on induction and ongoing development training modules aligned with Barchester training statistics and legislative standards.
Onboarding & Coaching: Prepare induction paperwork and assign staff buddies prior to new employee start dates; provide ongoing coaching, observation, and support for new hires.
Training Compliance & Record Management: Maintain accurate employee training files, observe workplace practices, and plan and publish regional training calendars.
Development Strategy: Collaborate with Home Managers to support individual personal development plans and actively promote Barchester learning pathways.
About You
We are looking for an inspiring, knowledgeable trainer who demonstrates passion for healthcare education and staff development.
Requirements:
Qualifications: City & Guilds 7300 (or equivalent training qualification) AND NVQ/Diploma Level 3 in Health & Social Care (or equivalent sector experience).
Experience: Minimum 2 years of practical training delivery experience within social care or healthcare.
Sector Knowledge: Thorough working knowledge of health and social care legislative and regulatory requirements.
Licence & Travel: Full UK Driving Licence and willingness to travel across the designated regional network of homes.
Rewards & Benefits Package
In return for your expertise and leadership in learning & development, you will receive:
Competitive Package: £14,668.44 per annum (16 hrs/week, Permanent)
Company Tools: Company car, laptop, and business mobile phone provided
Pension & Insurance: Employer pension contributions and life assurance cover
Free Development: Continued learning and qualification opportunities through Barchester
Wellbeing Support: Access to employee support frameworks, legal advice, and counselling services
Brand Recognition: Join an organisation accredited among the UK's Best Companies to Work For