Retail Shift Manager
About this role
Retail Shift Manager
Location: High Street South, DH7 8EU Durham
Contract Type: Full Time (35-hour contract, Shifts)
Experience Level: Management Experience
Salary: £15.45 - £15.95 per hour (plus £2.00/hr for bank holidays and £3.50/hr for night shifts)
Reference Number: 758175
About Us
At Supportive Bridge Staffing Agency, we are dedicated to connecting talented individuals with fantastic career opportunities. We are partnering with a leading nationwide retailer to find a reliable, organised, and driven Retail Shift Manager to join their team in Durham.
Everyone who works here brings something unique to the table, but they share a common goal: they are reliable, organised, and ready to go far. If this sounds like you, we want to hear from you!
The Role
As a Retail Shift Manager, you’ll help maintain high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep the store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.
Key Responsibilities:
Team Leadership: Motivate and support your team, learning from leadership and company principles.
Problem Solving: Swiftly solve problems, delegate tasks effectively, and keep shifts running smoothly.
Store Operations: Create an environment where colleagues can succeed, and manage operations in the absence of the Store and Deputy Store Managers.
Inventory & Quality: Handle freshness, cash processes, inventory, and stock management.
Customer Experience: Give customers the very best experience every time they visit the store.
What You’ll Need
Experience: Experience leading a team to achieve targets in a bustling, fast-paced environment.
Leadership & Delegation: The ability to effectively delegate tasks and motivate your team.
Composure: Patience and a friendly manner with the ability to keep calm in any situation.
Drive & Passion: A passion to thrive as a key part of the store team.
Proactive Attitude: A proactive and encouraging approach to help colleagues develop themselves and store operations.
What You’ll Receive
Competitive Pay: £15.45 - £15.95 per hour, with additional shift premiums (£2.00 per hour for bank holidays and £3.50 per hour for nights).
Holiday Allowance: 30–35 days’ holiday (pro rata).
Perks & Discounts: 10% in-store discount and a solid pension scheme.
Growth & Support: Enhanced family leave, long service awards, and ongoing training to help you thrive and progress in your career.
Our Commitment to Diversity & Inclusion
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
Please note: Employment is conditional upon the company's receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service (DBS) check.