Company Name: Support Bridge Staffing Agency
Location: Barton Leisure Centre, Oxford, OX3 8GA
Salary: £32,000 per annum plus excellent benefits
Job Type: Permanent, Full-time (40 hours per week, Monday to Friday across early/late shifts, plus weekends 1 in 3)
Job ID: 310891
Support Bridge Staffing Agency is proud to be recruiting on behalf of Leisure Solutions Community Trust (LSCT). LSCT encourages active, healthy lifestyles across the local community by providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly, and welcoming space.
We are currently seeking an enthusiastic and customer-focused Facility Manager to join the team at Barton Leisure Centre. In this leadership role, you will oversee the day-to-day operation of a busy leisure facility, ensuring services are safe, welcoming, and high-performing while helping drive growth, innovation, and exceptional customer experiences.
Operational Leadership: Lead the safe, effective, and efficient daily operation of the facility, ensuring high standards of health, safety, and environmental compliance.
Business Growth: Support the General Manager in delivering operational plans, strategic business objectives, and sustainable growth.
Team Development: Manage, coach, and develop Duty Managers and departmental leaders, creating a supportive environment for staff to thrive.
Customer Experience: Drive excellence in customer service and build trust with customers, stakeholders, and the local community.
Performance Management: Use performance data and key performance indicators to identify opportunities for continuous improvement and innovation.
Facility Readiness: Take responsibility for facility readiness, keyholder duties, and emergency response support when required.
Experience: Proven operational leadership experience within facilities management, leisure operations, or a similar environment.
Leadership Skills: A demonstrated ability to lead, motivate, and develop teams while cultivating an engaged workplace culture.
Communication: Strong interpersonal and relationship-building skills across colleagues, customers, and external stakeholders.
Data-Driven Thinking: Confident using operational and performance data to make informed decisions and solve problems.
Essential Requirements: Must hold a full UK Driving Licence and be a confident swimmer. (An NPLQ qualification is desirable, or training can be provided).
Family Perks: Free gym membership for you and your immediate family, plus free swimming lessons and holiday clubs for one child (50% off for additional children).
Covered Fees: Free safeguarding training and Disclosure and Barring Service (DBS) checks.
Leave Allowance: 21 days’ holiday plus bank holidays.
Pension Scheme: 6% employer-matched pension contribution.
Health & Wellbeing: Employee Assistance Programme, Wisdom wellbeing app, and personal trainer discounts.
Retail Benefits: Discounts across roughly 1,000 retailers covering food, fashion, travel, entertainment, and gym equipment.