Senior Support Worker – Complex Needs Service

Proudly represented by Supportive Bridge Staffing Agency

On behalf of our premier client, Salutem Care and Education

At a Glance

Location: Exeter (Based in Kenton, near the beautiful Powderham Castle & Farm Shop)
Salary: £13.95 Per Hour
Hours: 40 Hours Per Week (Full-Time)
Contract Type: Permanent
Division: Adults / Complex Needs
Closing Date: 20 July 2026

About the Role

Are you an experienced support professional looking to bring your expertise, creativity, and leadership to a truly unique, highly specialized service?

Supportive Bridge Staffing Agency is proud to partner with Salutem Care and Education to recruit a dedicated Senior Support Worker for their high-acuity service in Kenton (Exeter). Nestled close to the stunning Powderham Castle, this is not a typical residential role. You will support individuals with extremely complex care needs, working to reduce anxiety, implement positive behavioral approaches, and enable them to continue living a life they love.

As a Senior Support Worker, you will play a vital leadership role, guiding a passionate team to deliver outstanding, structured, and empowering care in a high-complexity setting.

Key Responsibilities

Lead Person-Centred Planning: Create and maintain detailed, individual support plans that promote health, wellbeing, autonomy, and diversity.
Champion Positive Behaviour Support (PBS): Implement structured, flexible activity plans using PBS best practices to promote safe engagement and independence.
Manage Complexity & Safety: Guide individuals with financial planning, medication self-administration, and regular health reviews while ensuring strict adherence to the Mental Capacity Act and safeguarding principles.
Team Leadership & Development: Assist in recruiting, inducting, supervising, and training staff. You will help develop person-centered rotas and personal development plans to elevate the team.
Drive Quality: Ensure the home environment is safe, adaptive, and fully compliant with Health & Safety protocols, CQC standards, and Salutem’s Quality Assurance framework.

About You

To excel in this highly specialized role, you must bring a blend of leadership capability and clinical resilience:

Essential Experience: You must have proven experience working in a complex learning disability or high-acuity behavioral setting.
Value-Driven: You are compassionate and empathetic, motivated to understand the psychology behind complex behaviors.
Proactive Leader: You enjoy bringing fresh ideas, innovative techniques, and positive energy to support both your residents and your team.
Highly Organized: Strong communication, detailed record-keeping, and the ability to confidently juggle priorities.
Collaborative & Inclusive: A dedicated team player who leads by example, respects diversity, and lifts others up.

Why You’ll Love Working With Us (Incredible Benefits!)

Our client prioritizes the wellbeing of their staff just as much as the people they support. Your permanent package includes:

🧠 Emotional Support: 24/7 Employee Assistance Programme, mental health resources, meditation apps, and bereavement support.
🩺 Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
💸 Financial Support: Flexible pay options via Wagestream (access your earnings early!), utility bill savings, Money Helper, and Life Assurance.
🏃‍♂️ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

An Award-Winning Workplace Culture

Join an organization recognized globally for excellence in care and employment standards:

🌟 Recognized as a Top Employer United Kingdom 2026 by the Top Employers Institute.
🌍 Named among the Top 100 Global Inspiring Workplaces.
♿ Proudly certified as a Disability Confident Committed employer.