Location: Earley, Reading, RG6 7JD (Candidates must be able to reliably commute)
Job Type: Permanent, Full-Time
Contract Hours: 37.5 hours per week, Monday to Friday, 9:00 AM – 5:00 PM
Salary: £26,266 per annum (£13.47 per hour) plus fantastic benefits
Closing Date: 29 October, 2026
As a Funeral Arranger, you will play a deeply meaningful and supportive role, helping families say the perfect goodbye to their loved ones. You will guide clients through arrangements with care, manage branch administration, and ensure the funeral home is a comforting, safe, and welcoming environment. (Please note that positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties, including care, preparation, and manual handling of coffins carried out with dignity, respect, and full health and safety support).
Your key responsibilities will include:
Building trusting relationships with clients and the community, supporting them in person and over the phone.
Managing digital documentation, funeral arrangements, and invoicing using branch systems.
Maintaining a clean, safe, and comforting environment within the funeral home.
Assisting with the care and preparation of the deceased and supporting family viewings.
We believe in supporting our people with fantastic benefits, wellbeing resources, and a supportive, caring work environment:
Competitive Pay: £26,266 per annum (£13.47/hr).
Financial Flexibility: Access to the Stream money management app giving you flexible access to a percentage of your pay as you earn it.
Colleague Discounts: 30% off Co-op branded products and 10% off other brands in food stores all year-round, plus discounts on other services.
Future Planning: Excellent pension scheme with up to 10% employer contributions.
Health & Wellbeing: 24/7 access to an Employee Assistance Programme, virtual GP appointments, free eye tests, and physical/mental health support.
Time Off: Holidays starting from 23 days per year (pro-rata, rising with service).
Career Growth: Endless career development opportunities, including apprenticeships and professional training.
Experience: No prior funeral industry experience is needed! Full training and ongoing support will be provided from day one.
Attributes: You bring high levels of empathy, discretion, strong communication and IT skills, and a keen eye for detail.
Requirements: You are comfortable handling numbers/basic calculations and can carry out the physical elements of the role with proper training and equipment provided.