Funeral Director
About this role
Job Overview
Role: Funeral Director
Location: Earlsfield, SW17 0PB (Must be within a commutable distance from Earlsfield)
Pay Rate / Salary: £33,188.50 per annum (£17.02 per hour) – includes London Allowance
Contract Type: Permanent, full-time (37.5 hours per week, including being part of the on-call rota)
Closing Date: 29-10-2026
What You’ll Do
You will be right at the heart of providing a caring and compassionate service when families need it most, balancing managerial responsibilities with building strong, trusting relationships. Duties include:
Client Care & Leadership: Act as the main point of contact for clients, guiding them through difficult times while ensuring service levels, client needs, and KPIs are met.
Funeral Support: Lead the team, conduct ceremonies, and support funerals (including carrying the deceased when necessary). (Note: Positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties).
Community & Operations: Build and maintain positive relationships within the team and local community, ensuring all regulated work is properly referred to certified colleagues.
What You’ll Bring
We are committed to making our roles as accessible as possible. No prior industry experience is required—if you have great people skills and a commercial focus, you could be perfect! You will need:
A commercial mindset and experience in a managerial role.
A true customer focus with a passion for delivering exceptional, compassionate service.
Compassion, empathy, and the ability to keep a cool head under pressure with high attention to detail.
A full UK manual driving licence.
Note: The application process includes completing an online assessment that takes around 20 minutes.
Fantastic Benefits Package
When you secure this role, you aren't just taking a job—you are joining a purpose-driven organisation that puts people first. Perks include:
Competitive Pay: £33,188.50 per annum (including London Allowance).
Generous Holiday: 23 days of holiday per year (pro-rata, rising with service).
Colleague Discounts: 30% off Co-op branded products and 10% off other brands in-store all year round.
Pension Scheme: Employer contributions of up to 10%.
Financial Wellbeing: Access to Stream (a money management app giving you access to a percentage of your pay as you earn it).
Health & Support: 24/7 access to an Employee Assistance Programme, virtual GP appointments, and free eye tests.
Career Growth: Endless development opportunities, including apprenticeships and clear career paths.