CRM Manager

Visa sponsorship: Marshmallow says on this job page "We are able to offer visa sponsorship for this position."

Marshmallow is looking for a CRM Manager in its User Experience team. This is a hands-on role (not people management) that owns how the CRM platform is run and governed across the business, so customer communications are joined up and effective.

What you would do:

• Own and develop Marshmallow's CRM operations
• Build rules for how campaigns are prioritised, timed and managed across teams
• Help colleagues across the business use CRM well while keeping quality high
• Use data and testing to improve results
• Run campaigns smoothly through good processes, audience segmentation, scheduling and platform management

What they ask for:

• Experience in CRM operations or CRM management in an in-house team
• A self-starter who enjoys ownership and working with many stakeholders
• Commercial, practical thinking and a wish to help others do better work

Hours and location: full time, London, hybrid with 3 days a week in the office. The employer does not state the salary on the job page.

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Apply directly on Marshmallow's website using the button on this page.