Tide is hiring a Lead Country Commercial Manager to drive growth and commercial performance across its banking payment products in the UK. The role sits within the Payments organisation and works with Product, Finance, BI, CRM, Operations and Member Success teams to increase payment usage and improve member journeys. It is based in London on a hybrid working pattern.

What you would do:

Set and track revenue and engagement forecasts for Banking Payments with Finance
Work with BI to understand how members use payments and measure results
Shape payment propositions and influence the product roadmap
Lead go-to-market plans for new payment features across CRM, in-app and operational channels
Build always-on engagement campaigns that drive activation, usage and retention
Keep track of payment trends and competitor offers

What they ask for:

Strong commercial sense and a record of measurable business impact
Experience managing commercial performance in payments, fintech or banking
An analytical mindset and the ability to turn insight into plans
Experience delivering go-to-market and lifecycle engagement strategies
Strong stakeholder and project management skills
Experience working with Product, CRM, Finance and BI teams

Within a year, Tide expects this person to have established clear commercial ownership of Banking Payments, improved engagement and forecasting, and supported successful launches.

Tide states a competitive salary, Vitality health insurance, an employee assistance programme, 25 days' holiday with the option to buy more, a learning budget, salary sacrifice benefits including pension contributions and Cycle to Work, enhanced family leave, paid volunteering time and sabbatical leave.

Apply directly on Tide's website using the button on this page.

Lead Country Commercial Manager for Payments UK

About this role