Receptionist

Supportive Bridge Staffing & Recruitment is seeking a warm and customer-focused Receptionist to join a modern hospital environment in Plymouth, UK. In this flexible bank position, you will act as the primary point of contact, creating a welcoming atmosphere for patients, visitors, and clinical staff.

Working within a fast-paced healthcare setting, you will manage front-desk reception duties, answer telephone inquiries, and handle essential clinical paperwork. This role is ideal for an empathetic individual with strong communication skills looking for flexible administrative work in a supportive team environment.

Key Responsibilities

• Welcome patients and visitors in person, providing directions to appropriate waiting areas while ensuring a reassuring environment.

• Handle incoming calls, respond to general inquiries, and accurately schedule patient appointments using internal systems.

• Prepare essential administrative documentation, including clinical paperwork, referral forms, charge sheets, and terms and conditions.

Requirements

• Excellent verbal communication and interpersonal skills with a clear, sympathetic, and patient customer service approach.

• Strong IT and data entry skills, with prior experience in healthcare administration or front-desk reception preferred.

• Ability to work collaboratively within a team while managing administrative tasks efficiently.

Benefits

• Hourly pay rate of £12.00 to £12.84 depending on experience, plus a 20% rate enhancement for weekend shifts (6am – 11pm).

• Accrued paid holiday entitlement calculated in accordance with UK Working Time Directives.

• Access to workplace pension programs and discounted health club memberships.