Shift Manager
About this role
Job Advertisement: Shift Manager (Retail Management)
Recruiting Agency: Bridge Staffing Agency
Location: 1/3 Penn Street, Newcastle Upon Tyne, United Kingdom
Job Type: Permanent, Full-Time
Contract Hours: 35 hours per week (Shift patterns include early 4:30 AM starts and close shifts ending at 6:30 PM)
Salary: £14.00 per hour (includes a 20p per hour band increment)
Closing Date: 9 November, 2026
About the Role
As a Shift Manager, you will be a key part of the leadership team, stepping up to look after the shop when the Manager isn’t around. You’ll inspire, engage, and motivate your team to deliver amazing results while ensuring customers experience brilliant service across all channels—in-shop, delivery, Click + Collect, and drive-thru.
During a typical shift, you can expect to:
Lead by example and serve our customers in a fast and friendly manner.
Inspire the team to maintain excellent shop standards and results.
Prepare much-loved products, including making sandwiches and managing ovens.
Ensure displays are fully stocked at all times with plenty of choices available.
Keep the shop clean, tidy, and presentable.
What You'll Receive
We believe in supporting our leaders and people with fantastic benefits and a rewarding career path:
Weekly Pay: Competitive hourly rate of £14.00/hr (inclusive of a 20p/hr band increment).
Colleague Discounts: Up to 50% off favourite products for you and a family member.
On-Shift Perks: Free hot drinks while working and paid breaks to recharge.
Profit Sharing: A 10% share of all company profits shared directly with colleagues.
Health & Wellbeing: Access to a Health and Wellbeing App featuring remote GP and physiotherapy services, plus a confidential employee assistance helpline.
Future Planning: Pension scheme with employer contributions matched up to 7%, plus colleague share plans and everyday savings/discounts.
Career Growth: Holiday entitlement that increases as your career grows with us, alongside long-service milestone awards.
About You
Experience: Previous team supervisory experience in a similar customer-focused environment is required.
Availability: Capable of covering shift patterns that feature 4:30 AM starts and evening close shifts (6:30 PM).
Skills: You are reliable, possess natural leadership abilities, and have a passion for delivering exceptional customer service.
Culture Fit: You embrace an inclusive culture that values diversity and respects individual differences.