Team Leader / Deputy Manager – Cheltenham (permanent, complex care)

We are recruiting a permanent Team Leader / Deputy Manager in the Cheltenham, Gloucestershire area for a specialist supported living provider.

In this role you will lead shifts and support the service manager in complex care services for adults with learning disabilities, autism, acquired brain injury or mental health needs, many with behaviours that challenge. These are demanding, high-acuity services: the work includes enhanced staffing (3:1, 4:1 or 5:1), de-escalation, positive behaviour support, safeguarding and incident recording, and - only where lawful, authorised and trained - physical intervention.

The role

• Permanent, PAYE employed
• 36 to 48 hours a week
• Pay: £16.00 per hour (about £29,952 a year at 36 hours, £39,936 at 48 hours - actual earnings depend on contracted hours)
• Paid annual leave, pension contributions, free DMI training, free mandatory training and ongoing development

What you need

• Substantial experience in complex care, learning disability, autism, ABI, mental health or high-risk behavioural services
• Experience working in, and ideally leading, enhanced packages (3:1, 4:1 or 5:1)
• Experience leading or supervising staff, including during significant incidents
• Good working knowledge of PBS plans, complex risk assessments, DoLS, safeguarding and incident reporting
• DMI (Dynamis) training strongly preferred; Level 3 Health & Social Care, PBS, autism/LD training and supervision experience are a plus
• Unrestricted right to work in the UK - this role cannot offer visa sponsorship
• An Enhanced DBS check and two suitable references (ideally including your most recent line manager)

The employer makes the final hiring decision after its own application and interview steps.

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