Senior Team Member
About this role
Job Advertisement: Senior Team Member (Retail)
Recruiting Agency: Bridge Staffing Agency
Location: 453 Millbrook Road West, Southampton, United Kingdom
Job Type: Permanent, Part-Time
Contract Hours: 16–25 hours per week (Shift pattern and availability to be discussed at interview)
Salary: £13.19 per hour
Closing Date: 22 November, 2026
About the Role
As a Senior Team Member, you will provide fast and friendly service to our customers, prepare our much-loved products, and keep the shop clean, tidy, and welcoming. In this key-holding role, you will also support the Shop Manager and Supervisors by taking responsibility for looking after the shop during certain times of the day.
Whether customers are ordering in-store or online across our various channels—in-shop, delivery, Click + Collect, and drive-thru—you will play a crucial part in delivering an exceptional customer experience.
Your key responsibilities will include:
Delivering fast, friendly, and engaging customer service.
Preparing fresh, much-loved food and managing shop displays.
Taking on key-holder responsibilities to look after the shop at designated times.
Supporting store leadership and maintaining high shop standards.
What You'll Receive
We believe in supporting our people with fantastic benefits and a rewarding career environment:
Weekly Pay: Competitive hourly rate of £13.19/hr.
Colleague Discounts: Up to 50% off favourite products for you and a family member.
On-Shift Perks: Free hot drinks while working and paid breaks to recharge.
Profit Sharing: A 10% share of all company profits shared directly with colleagues.
Health & Wellbeing: Access to a Health and Wellbeing App featuring remote GP and physiotherapy services, plus a confidential employee assistance helpline.
Future Planning: Pension scheme with employer contributions matched up to 7%, plus colleague share plans and everyday savings/discounts.
Career Growth: Holiday entitlement that increases as your career grows with us, alongside long-service milestone awards.
About You
Experience: Some previous experience in a fast-paced retail or customer-facing environment is preferred. Supervisory experience is a bonus, but not essential as full training and support will be provided!
Attitude: You are reliable, eager to learn, and ready to take on additional responsibilities.
Culture Fit: You embrace and champion an inclusive culture that values diversity and respects individual differences.