Progression Job Coach

Progression Job Coach – Cardiff

Company: Supportive Bridge Staffing Agency

Location: Cardiff, CF10 3BW

Salary: £31,000 per annum + excellent benefits

Job Type: Permanent, Full-Time (37.5 hours per week, Monday to Friday 9:00am to 5:00pm)

Job ID: 311848

Ready to impact a better future?

Supportive Bridge Staffing Agency is proud to partner with community employment and skills programs to connect passionate mentors and coaches with rewarding careers. We are currently recruiting a dedicated Progression Job Coach to join the Employment, Skills and Enterprise team in Cardiff.

In this rewarding role, you will support individuals on the Restart scheme to overcome barriers, build confidence, and transition into sustainable employment. By providing personalised coaching, practical employability support, and trusted guidance, your work will help participants achieve long-term career success and create a positive impact across local communities.

What You’ll Do

As a Progression Job Coach, your responsibilities will include:

• Caseload Management: Guide participants through their complete Restart journey, from initial engagement through to sustained employment.

• One-to-One Coaching: Deliver tailored needs assessments, action plans, and coaching sessions to identify and address barriers to work.

• Employability Support: Provide practical guidance on CV writing, job applications, interview preparation, and modern job search techniques.

• Employer Matching: Collaborate with employers and internal teams to match participants to suitable roles and open up career opportunities.

• Record Keeping: Maintain accurate records and ensure compliance with contract requirements and high customer service standards.

What We Are Looking For

• Coaching Experience: Proven background in coaching, mentoring, or supporting individuals into employment or education.

• Passion for People: A genuine commitment to helping people succeed and making a positive difference in the community.

• Communication Skills: Strong interpersonal skills with the ability to build trust, motivate, and influence others.

• Performance Focus: Experience working in a target-driven or performance-oriented environment.

• Organisation & IT Skills: Excellent time-management abilities and confidence using IT systems to maintain high-quality records.

• Language Skills: A good understanding of the Welsh language is advantageous.

Vetting and Checks

This role requires an Enhanced Disclosure and Barring Service (DBS) check, covering spent and unspent convictions, cautions, and relevant police information in accordance with safeguarding requirements. Candidates will also complete an Occupational Health Questionnaire.

What We Offer

• Competitive Pay: £31,000 per annum + excellent benefits.

• Schedule & Leave: 37.5 hours per week (Monday to Friday, 9:00am – 5:00pm) alongside 25 days’ holiday plus bank holidays (with the option to buy up to 5 additional leave days each year).

• Pension: Up to 6% contributory pension scheme.

• Training & Career Development: Access to over 1,100 internal courses, funding for qualifications and apprenticeships (over 60 options available), mentoring opportunities, and a strong focus on internal progression.

• Health & Wellbeing Perks: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at managed leisure centres, and 24/7 virtual GP access.

• Perks & Community: Savings across ~1,000 retailers, a paid volunteering day, tax-free payroll giving, and active employee inclusion networks.