Service Coordinator
About this role
Service Coordinator - Assisted Discharge (Supportive Bridge Staffing Agency Placement)
Position Overview
Role: Service Coordinator - Assisted Discharge
Location: East Sussex
Salary: £25,541 to £27,200 per annum, pro rata
Hours: 17.5 hours per week (6 Months Fixed Term Contract)
Closing Date: 23:59 on Sunday, 27th September 2026
About the Role
Are you ready to lead a team that helps people move smoothly from hospital to home with dignity and care? As a staffing partner, Supportive Bridge Staffing Agency is proud to recruit for this vital Service Coordinator position on behalf of our valued charity client.
In this fast-paced role, you will act as the crucial link between hospital referrals and care at home. You will manage a dedicated team of staff and volunteers, ensuring that support services are delivered safely, efficiently, and with heart to make a real difference in the East Sussex community.
Key Responsibilities
Referral Management: Serve as the primary point of contact for hospital and community referrals.
Team Coordination: Lead, coordinate, and support a team of staff and volunteers to deliver exceptional care services.
Quality & Record Keeping: Monitor service delivery, maintain accurate records, and ensure high quality standards are consistently met.
Operational Oversight: Attend hospital meetings, assist with budget management, and step in to support frontline delivery when required.
What We Are Looking For
Management Experience: Proven background in managing or supervising people within a team environment.
Communication & Relationships: Strong interpersonal skills with the ability to build collaborative relationships with health and social care professionals.
IT & Administrative Competence: Confidence using IT systems and managing service records.
Essential Requirements: A flexible approach, willingness to work evenings, participate in on-call duties, respond to emergencies, hold a full UK driving licence (minimum 2 years), and have access to a vehicle. (Note: Unfortunately, we are unable to offer visa sponsorship for this role.)
Benefits & Perks
Leave: 36 days annual leave (including bank holidays) plus the option to buy extra leave.
Pension: Up to 6% contributory pension scheme.
Recognition & Perks: Manager reward vouchers, Reward Gateway discounts, Blue Light Card, and Tickets for Good.
Wellbeing Support: Access to peer supporters, the CiC Employee Assistance Programme (EAP), and the Headspace App.
Additional Benefits: Free will-writing service, death-in-service benefit, and a Cycle2Work scheme.