Patient Administrator
About this role
Patient Administrator
Provided by Supportive Bridge Staffing Agency
Overview
Position: Patient Administrator (Permanent Role)
Location: The Park Hospital, Nottingham
Employment Type: Full-Time (37.5 hours per week, flexible shift pattern)
Salary: Up to £25,071.00 per year (depending on level of experience, training, and qualification)
About the Role
Supportive Bridge Staffing Agency is proud to partner with The Park Hospital in Nottingham—part of Circle Health Group, Britain's leading independent healthcare provider—to recruit a dedicated Patient Administrator for their Administration department.
This is a permanent, full-time position working 37.5 hours a week on a flexible shift pattern. In this pivotal role, you will ensure the seamless execution of administrative workflows throughout the entire patient journey, delivering a professional, efficient, and standardized service to all patients, visitors, consultants, and colleagues.
Key Responsibilities
Patient Journey Support: Contribute directly to the smooth running of administrative processes across every stage of the patient's healthcare journey.
Process Adherence: Follow Circle Health Group's best practice process maps to guarantee an efficient, professional, and consistent standard of care.
Query Management: Handle and resolve all incoming patient enquiries promptly and professionally.
Communications & Bookings: Manage all incoming and outgoing mail, approve electronic bookings via relevant systems, and update any bookings received through email.
Health, Safety & Training: Maintain active knowledge of health and safety regulations to ensure a secure environment for everyone on site, while keeping up-to-date with all mandatory training requirements.
Candidate Requirements
Education: Maths and English GCSE at grades A to C (or equivalent Functional Skills Level 2 evidence).
Technical Skills: Highly proficient in PC use, software applications, and computerised systems.
Core Competencies: Basic financial awareness and strong administrative capabilities.
Desirable Criteria: Previous administrative experience gained within a private healthcare or clinical environment.
Salary & Benefits Package
Competitive Pay: Starting salary of up to £25,071.00 per year based on experience, qualifications, and training.
Leave Allowance: 25 days holiday per year plus bank holidays, increasing up to 30 days with service.
Financial Security: Private Pension Scheme and non-contributory life insurance.
Healthcare Benefits: Private Healthcare Scheme for treatment at Circle hospitals, covering pre-existing medical conditions, alongside Friends & Family hospital discounts.
Family Friendly Policies: Enhanced Maternity, Paternity, and Adoption pay.
Wellbeing & Rewards: Access to a staff engagement hub featuring nationwide discounts, extensive rewards, voluntary benefits, and dedicated wellbeing support resources.
Career Growth: Industry-leading training, development, and professional progression opportunities.
Equal Opportunities & Values
Circle Health Group is an equal opportunity employer committed to creating a diverse workforce offering inclusive opportunities for all colleagues. They champion individuals who embody their core principles: being selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative.